Hi,
I used smlets to create a workflow in SCSM 2012 R2 to set incidents in a custom status Warning to Closed. I wanted it to create a comment and assumed it would be not private thus executing another workflow to email the affected user the comment. That does not happen as the attribute "private" is not set or is null
Get-SCSMIncident -Status Warning -InactiveFor 7.0:0:0 | Set-SCSMIncident -Status Closed -comment "Auto closed"
Is it possible to add that functionality somehow?
I used smlets to create a workflow in SCSM 2012 R2 to set incidents in a custom status Warning to Closed. I wanted it to create a comment and assumed it would be not private thus executing another workflow to email the affected user the comment. That does not happen as the attribute "private" is not set or is null
Get-SCSMIncident -Status Warning -InactiveFor 7.0:0:0 | Set-SCSMIncident -Status Closed -comment "Auto closed"
Is it possible to add that functionality somehow?